Rates and Fees

Standard appointments are 45-60 minutes. I understand the demands on busy families and offer some slots for in- home services depending on location. I also offer weekday-evening and Saturday hours by appointment.

Insurances:
  • Blue Cross Blue Shield
  • Cigna
  • Aetna
  • EAP​s

If I am Out of Network with your insurance - I will be glad to provide you with an invoice for you to submit to your insurance company for reimbursement.

Lauren Dornell Neal

​LPC, LCAS, SAP, CH, EAS-C, EDIT™ Certified II
Well Being Transitions Counseling and Consulting Services

PAYING FOR YOUR PSYCHOTHERAPY

THANK YOU FOR CHOOSING Lauren Dornell Neal, LPC, LCAS, CH, EAS-C, EDIT™ Certified II at Well Being Transitions Counseling and Consulting Services.  PLEASE REVIEW AND CHOOSE ONE OF THE FOLLOWING BILLING OPTIONS THAT WILL BEST MEET YOUR NEEDS.

Option 1: Insurance

Currently, I am contracted with Blue Cross Blue Shield, Cigna, Aetna, (coming soon Humana), and several EAPs. I am considered out of network for all other insurances.

Please contact your insurance company directly by calling the member services number on your insurance card to verify what your policy's out-of-network coverage is for out-patient psychotherapy.  Please ask your representative about the following, prior to your first visit:

  • If your services will require preauthorization
  • What is your out of network deductible
  • Are you responsible for coinsurance
  • Do  you have a co-pay
  • What is your out of pocket maximum as it relates to your out of network plan

As a convenience to clients, I have been billing health insurances directly at my discretion.  clients are responsible for any costs that insurance does not cover. All amounts not covered by health insurance are due prior to the beginning of each session.

Option 2: Cash Pay

Some clients have no health insurance; have high deductible amounts; or are concerned about how their information may be handled by insurance companies, for any one of those reasons, they may wish to seek services on a CASH PAY BASIS.

I accept cash or credit.

You are responsible for full payment at the time of service and I will provide you an invoice.

The first session (assessment) is $150, as are 90 minute sessions, routine minute 50+ sessions are $100. I do not have a sliding fee scale, but I do have  discounted rates for those who are unable to pay the full price. 

Cancellation Policy

Please take note: Emergencies occur, and I am open to rescheduling client appointments within the same week.  If clients do not show up for a  scheduled therapy appointment, and have not notified  me within 24 hours in advance, clients will be required to pay 50$, which is not reimbursable by insurance.  Clients who pay out of pocket will be responsible for 50$.  If Client's miss 3 scheduled sessions, at my discretion,  clients can be discharged from services. Let's discuss this when services begin, to ensure we are on the same page, day one!   

For an Appointment CALL : (980) 404-2341
1905 J.N. Pease Place, Suite 202, Charlotte, NC 28262
​Office located in the University area
You can email me at:  Lauren@WBTCS.org

yourself!

​​​to get help for

Welcome!

​I would like to congratulate you in taking this important step towards gaining more  freedom and empowerment. 

This is your day

980-404-2341